Weekend Emergency Service
A weekend service visit usually incurs a $1500 surcharge. NMR Bronze account holders receive a 20% discount ($1200 surcharge).
Guaranteed telephone response within 24 hours and a service engineer on-site within 2 weeks.
Free Technical Help Line
Direct line to a technical specialist who can answer your questions.
Preventative Maintenance Service
One pre-scheduled preventative maintenance service per year to maintain magnet and console.
Labor and Travel
Labor is discounted 25%.
Travel costs are discounted 20%.
Replacement parts at 25% discount.
Includes a contract for scheduled liquid helium cryogen fills.